Rainbow Valley Site Design Web Hosting Terms of Service
This Agreement sets forth the terms and conditions of Your use
of Rainbow Valley Site Designs Web Site Hosting services ("Web
Hosting" "service") and represents the entire agreement
('Agreement') between You and Rainbow Valley Site Design ("RVSD"
"we" "us" "our"). By using RVSD's
Web Hosting services, including single domain and multiple domain
accounts, and/or by placing your information on our server(s), You
acknowledge that You have read, understand and agree to be bound
by all the terms and conditions of this Agreement, along with any
new, different or additional terms, conditions or policies which
RVSD may establish from time to time.
If You do not wish to be bound by these terms and conditions, you
should not proceed to place any information of any kind on RVSD's
servers. RVSD reserves the right to reject this Agreement for any
reason or no reason, prior to acceptance thereof by RVSD. You may
view the latest version of this Agreement at any time at http://www.rainbowvalleysitedesign.com/policy.html.
Customer identification information.
You agree that as the person legally responsible for use of this
account, you are at least 18 years of age. If you are under 18 years
of age, your account must be ordered by a parent or guardian, in
their own name.
You hereby represent that you are either an individual entering
this Agreement for his or her personal use, or a corporation, limited
partnership or other legal entity, duly organized and in good standing
under the laws of the state of its organization and that the person
acting on your behalf is duly authorized to accept, execute and
deliver this Agreement on your behalf.
You agree to supply RVSD with a current and truthful name, postal
address and telephone number for our records, and you have a continued
obligation to keep this information current. You also agree that
you are an authorized user of any credit card that you supply to
us and agree that we have an obligation to fully investigate any
possible fraudulent credit card use.
Modification or Amendment of Agreement.
RVSD may modify or amend this Agreement. You agree that RVSD's posting
of modifications or amendments to this web page constitutes adequate
notice.
You further agree that it is your obligation to check RVSD's web
site periodically for any modifications or amendments to this Agreement,
and that notice of modifications or amendments to this Agreement
delivered by e-mail does not obligate RVSD to deliver similar e-mail
upon any other amendments or modifications to the Agreement. If
any modification or amendment to this Agreement is unacceptable
to you, it is your responsibility to terminate the Agreement as
specified in the "Cancellation" sections of this Agreement;
if you do not terminate within 14 (fourteen) days of any amendment
or modification of the Agreement by RVSD, your continued use will
constitute an acceptance of the amended or modified Agreement.
User conduct. RVSD's Web Hosting services
may only be used for lawful purposes. Any use of these services
which violates any local, state, federal, or international laws
which may apply to RVSD, your local jurisdiction, or any jurisdiction
that you or your site may be subject to is strictly prohibited.
While using the service, you may not:
A. Restrict or inhibit any other user from using and enjoying the
Internet.
B. Post or transmit any unlawful, threatening, abusive, libelous,
defamatory, obscene, offensive, indecent, pornographic, profane,
or otherwise objectionable information of any kind, including without
limitation any transmissions constituting or encouraging conduct
that would constitute a criminal offense, give rise to civil liability,
or otherwise violate any local, state, federal or international
law, including without limitation the U.S. export control laws and
regulations, and laws protecting intellectual property including
copyright, trademark, trade secret, misappropriation and anti-dilution
laws.
C. Post, publish, transmit, reproduce or distribute any information
or software which contains a virus or other harmful component.
D. Post, publish, transmit, reproduce, distribute or in any way
exploit any information, software, or other material obtained through
the service for commercial purposes (other than as expressly permitted
by the provider of such information, software, or other material).
Indemnification. You agree to indemnify,
release, defend, and hold harmless RVSD and each of its respective
officers, directors, contractors, employees, shareholders, affiliates
and agents from any and all liabilities, penalties, suits, demands,
proceedings, losses, damages, costs, expenses, attorneys' fees,
causes of action or claims caused by or resulting indirectly from
your use of the service which damages either you, RVSD, or any other
party or parties without limitation or exception. This indemnification
and hold harmless agreement extends to all issues associated with
your account, including but not limited to domain name selection
and Web site content, and its terms shall survive any termination
of this Agreement.
Refusal or discontinuance of service.
RVSD reserves the right to refuse or discontinue service to anyone
at RVSD's sole discretion. RVSD may deny you access to all or part
of the service without notice if you engage in any conduct or activities
that RVSD in its sole discretion believes violates any of the terms
and conditions in this Agreement. RVSD shall have no responsibility
to notify any third-party providers of services, merchandise, or
information, nor any responsibility for any consequences resulting
from such discontinuance or lack of notification. You agree that
RVSD has the right to monitor the service electronically from time
to time and to disclose any information as necessary to satisfy
the law, or to protect itself or its subscribers. RVSD reserves
the right to refuse to post or to remove any information or materials,
in whole or in part, that, in its sole discretion, are unacceptable,
undesirable, or in violation of this Agreement. We also reserve
the right to refuse refunds in cases where we believe abuse has
taken place.
No warranties. The services provided
under this Agreement are provided on an as is, as available basis.
RVSD makes no warranties or representations of any kind for the
services being offered. The service is provided on an "as is"
and "as available" basis without warranties of any kind,
either express or implied, including but not limited to warranties
of title, noninfringement, or implied warranties of merchantability
or fitness for a particular purpose. No oral advice or written information
given by RVSD or its agents or employees shall create a warranty.
RVSD provides no warranty that the service will be uninterrupted
or error free or that any information, software or other material
accessible on the service is free from viruses or other harmful
components. Under no circumstances shall RVSD be liable for any
direct, indirect, special, punitive, or consequential damages that
result in any way from your use of or inability to use the service,
or for third parties' use of the service to access your Web space,
or to access the Internet or any part thereof, or your or any third
parties' reliance on or use of information, services, or merchandise
provided on or through the service, or that result from mistakes,
omissions, interruptions, deletion of files, errors, defects, delays
in operation or transmission, or any failure of performance. If
you are dissatisfied with RVSD service or any of its terms, conditions,
rules, policies, guidelines, or practices, your sole and exclusive
remedy is to discontinue using the service.
You understand that by placing information on RVSD's servers that
such information becomes available to all Internet users and that
RVSD has no way of limiting or restricting access to such information
or protecting such information from copyright infringement. You
acknowledge and agree that RVSD exercises no control over, and accepts
no responsibility for, the content of data, scripts, or other information
passing through RVSD's host computers, network hubs and points of
presence or the Internet. You assume total responsibility and risk
for your use of RVSD's servers and the Internet. It is solely your
responsibility to evaluate the accuracy, completeness, and usefulness
of all opinions, advice, services and other information, and the
quality and merchantability of all merchandise provided through
RVSD or on the Internet generally.
Your use of the service is at your sole risk. RVSD is not responsible
for files and data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all
appropriate backup of files and data stored on RVSD servers.
You agree not to interfere with the operation of the system. You
further agree not to interfere with the proper operation of other
systems reachable through the Internet, including any attempt at
unauthorized access. You agree to adhere to system policies as published
by RVSD, including restrictions on services available with each
service type, restrictions on certain features, and all other policies.
You agree to abide by any and all future RVSD policy decisions.
RVSD reserves the right to monitor any and all communications through
or with our facilities. You agree that RVSD is not considered a
"secure communications medium" for the purposes of the
Electronic Communications Privacy Act (ECPA), and that no expectation
of privacy is afforded. The terms of this section shall survive
any termination of this Agreement.
RVSD is not responsible for any interruption in service or down
time that may occur, whether due to external network disruptions
or negligence of RVSD. This includes loss of data resulting from
delays, non-deliveries, wrong delivery, equipment failure and any
and all other service interruptions caused by RVSD.
Web site, e-commerce and customer warranties.
You assume sole responsibility for acquiring any authorization necessary
for hypertext links to third party web sites; for the accuracy of
materials on your web site, including, without limitation, client
content, descriptive claims, warranties, guarantees, nature of business,
and address where business is conducted; and for ensuring that the
client content does not infringe or violate any right of any third
party.
Notwithstanding the foregoing, RVSD reserves the right, in its
sole discretion, to exclude or remove from the web site any hypertext
links to third party web sites, any of your content on the Web Site,
or other content not supplied by RVSD which, in RVSD's sole reasonable
discretion, may violate or infringe any law or third party rights
or which otherwise exposes or potentially exposes RVSD to civil
or criminal liability or public ridicule, provided that such right
shall not place an obligation on RVSD to monitor or exert editorial
control over the Web Site.
RVSD shall in no way be responsible for your conduct or actions
including but not limited to your handling of third party information
such as credit card numbers and any liabilities incurred by you
including but not limited to tax liabilities for the conduct of
your online business.
You are solely responsible for the development, operation and maintenance
of your web site and any online store and e-commerce activities.
Limitation of liability. You agree
that neither RVSD nor any of its employees, owners, or agents shall
be held responsible or liable for situations where services are
accessed by third parties through illegal or otherwise unauthorized
means, including situations where such data is accessed through
the exploitation of security gaps, weaknesses or flaws (whether
known or unknown to RVSD at the time) which may exist in our services
or the equipment used to provide our services.
Under no circumstances, including negligence, shall RVSD or any
of its employees, owners, or agents be liable for any indirect,
incidental, special, consequential or punitive damages, or loss
of profits, revenue, data or use by you, any of your customers,
or any other third party, whether in an action in contract or tort
or strict liability or other legal theory, even if RVSD has been
advised of the possibility of such damages. No RVSD Person shall
be liable to you, any of your customers, or any other third party,
for any loss or damages that result or are alleged to have resulted
from the use of or inability to use RVSD's services, or that results
from mistakes, omissions, interruptions, deletion of files, loss
of data, errors, viruses, defects, delays in operations, or transmission
or any failure of performance, whether or not limited to acts of
God, communications failure, theft, destruction or unauthorized
access to RVSD's records, programs, equipment or services.
Notwithstanding anything to the contrary in this Agreement, RVSD's
maximum liability under this Agreement for all damages, losses,
costs and causes of actions from any and all claims regardless of
the legal theory or the nature of the cause of action shall not
exceed the actual dollar amount paid by you for the services which
gave rise to such damages, losses and causes of actions during the
twelve (12) month period prior to the date the cause of action arose
or the injury or loss occurred.
You understand, acknowledge and agree that if RVSD takes any corrective
action under this Agreement because of an action of you or one your
customers, that corrective action may adversely affect other customers
of you and you agree that RVSD shall have no liability to you, any
of your customers, or any other third party due to such corrective
action by RVSD.
This limitation of liability reflects an informed and voluntary
allocation of risks between the parties and applies to risks both
known and unknown that may exist in connection with this Agreement.
The terms of this section shall survive any termination of this
Agreement.
Regarding the Electronic Communications Privacy
Act. RVSD reserves the right to monitor any and all communications
through or with our facilities. You agree that RVSD is not considered
a "secure communications medium" for the purposes of the
ECPA, and that no expectation of privacy is afforded other than
provided in RVSD's privacy policy.
IP address ownership. During the course
of providing RVSD services to you, RVSD may assign to you an Internet
Protocol address. You agree that you have no right to a particular
IP address under this Agreement and accordingly RVSD shall retain
ownership of any IP address or addresses used by you under this
Agreement and that RVSD reserves the right to change or remove any
and all such Internet Protocol numbers and addresses, in its sole
and absolute discretion.
Caching. You expressly grant to RVSD
a license to cache your content, including content supplied by third
parties and hosted by RVSD under this Agreement. You agree to indemnify
and hold RVSD harmless for any infringement of any third party's
intellectual property rights thereby affected from said caching.
No interference with operation of system.
You agree not to maliciously or intentionally interfere with the
proper operation of the system, including but not limited to defeating
identification procedures, obtaining access beyond that which you
are authorized for, and impairing the availability, reliability,
or quality of service for other customers. You further agree not
to interfere with the proper operation of other systems reachable
through the Internet, including any attempt at unauthorized access.
You agree to follow the Acceptable Use Policy of any network or
service you connect to.
You agree to adhere to system policies as published online by RVSD,
including restrictions on services available with each account type,
restrictions on certain features, and all other policies designed
to protect and enhance the quality and reliability of service at
RVSD. You agree to abide by any and all future RVSD policy decisions.
Security. You agree that the security
of your account is solely your own responsibility. You further agree
that if you believe the security of your account has been compromised
in any way, you will notify RVSD immediately in writing by registered
mail, with return receipt, to Rainbow Valley Site Design, PO Box
29318, Bellingham, WA 98228. You shall be held fully responsible
for any misuse or compromise to your account for which RVSD is not
properly notified. You agree not to provide or share access to your
account to any third party, and that you are responsible for any
use of your account by any party to whom such access has been provided.
You agree if certain features of your account are used to provide
shared access to your account to resell services to third parties,
that you are responsible for the actions of any party which utilizes
those features. You agree that if any security violations are believed
to have occurred in association with your account, RVSD has the
right to suspend access to the account pending an investigation
and resolution. You also agree that RVSD has the right to cooperate
in any government or legal investigation regarding any aspect of
our services, including services sold to you. Any use of our system
to engage in software piracy or other violations of law will result
in account suspension and will be immediately reported to the appropriate
authorities.
Use of RVSD services to engage in any type of fraud, "cracking",
malicious behavior, or harassment is expressly forbidden. Interference
with the proper operation of systems reachable via the Internet
is forbidden. Compliance with the acceptable use policies of any
network or system with which you connect through our service is
required. Forging e-mail, Usenet postings, or other messages is
forbidden. Trafficking in pirated software is forbidden. Port scanning
or the use of similar tools is forbidden.
Use of RVSD services to publish or otherwise disseminate information
about the availability of pirated software or other material that
is being made available illegally, including the publication of
a list of links to such material, regardless of disclaimers, is
specifically forbidden. We do not condone or encourage any illegal
material or behavior.
If inappropriate activity is detected, all accounts of the user
in question will be deactivated until the investigation is complete.
Prior notification to the user is not assured. We reserve the right
to contact law enforcement regarding the activity.
Transmittal of materials. You agree
not to transmit unsolicited or prohibited advertising or other harassing
or illegal materials through electronic mail, Usenet postings, or
other Internet media. The use of RVSD or any other service with
reference to services obtained through RVSD, for unsolicited mass
mailings, postings, or other activities considered an annoyance
to others, commonly referred to as "spamming", is strictly
prohibited and may cause your services to be terminated immediately
and without warning. You will be held fully responsible for any
damages to you, RVSD, or any other party or parties resulting from
any such conduct.
Payment. You agree to supply appropriate
payment for the services received from RVSD, in advance of the time
period during which such services are provided. You agree that all
setup fees are non-refundable once setup is completed. You agree
that until and unless you notify RVSD by e-mail or in writing of
your desire to cancel any or all services received, those services
will be billed on a recurring basis. You agree that if you are paying
by credit card, prepayments will be billed and charged automatically
up to 30 days before they become due, and that RVSD may apply the
amount due to the provided card at any time.
You agree to pay a late fee of US$30.00 (thirty dollars) if your
account or accounts become more than ten (10) calendar days overdue
or if your credit card is not accepted when a charge is processed.
Fees for renewal periods after the initially purchased term shall
become due 30 days before the first day of such renewal period.
RVSD may impose a debt service charge equal to ten percent (10%)
of the overdue balance for each month or portion thereof the overdue
amount remains unpaid. In addition, in the event that any amount
due RVSD remains unpaid seven (7) calendar days after such payment
is due, RVSD, in its sole discretion, may immediately terminate
this Agreement, and/or withhold or suspend Services. You agree that
RVSD may charge a US$30.00 (thirty dollars) fee to reinstate accounts
that have been terminated or suspended. All taxes, fees and governmental
charges relating to the services provided hereunder (other than
income taxes of RVSD) shall be paid by you.
Customer agrees that RVSD may charge in advance all fees due for
the services provided to you under this Agreement to the credit
card supplied by you during registration or at any time thereafter
and you specifically agree not to charge back any payments RVSD
processes through your credit card.
You acknowledge and specifically agree that chargebacks -- which
might occur if you dispute RVSD charges directly with your credit
card bank -- are unlawful if RVSD's service has been rendered. If
you have a fee dispute with RVSD, you must such dispute with RVSD
directly without initiating any chargeback proceedures. Any chargeback
will evoke an automatic US$100.00 (one hundred dollars) service
fee, without exception, for which customer will be held responsible
in future collecting procedures.
Returned checks will be assessed a US$25.00 charge.
Intellectual property rights. You acknowledge
that RVSD owns all trade names, trademarks, service marks, inventions,
copyrights, trade secrets, patents, know-how and other intellectual
property rights relating to RVSD Web Hosting services and their
provision. You further acknowledge and agree that nothing in this
Agreement shall constitute a license to you to resell or trade under
any of RVSD's intellectual property.
Copyright infringement. Pursuant to
the Digital Millennium Copyright Act, RVSD has adopted a policy
that provides for termination of websites hosted by RVSD that are
found to infringe on copyrights of third parties. You expressly
acknowledge that you are aware of this provision and you waive any
claims you may have should you, your customers, or any third party
be injured by the enforcement of this provision. If a copyright
holder believes that there has been a violation of their copyright
on a website that is hosted by RVSD and the copyright holder demands
that RVSD remove the website or disable the material in question,
RVSD reserves the right to remove the website or disable the material
if the copyright holder provides RVSD with all of the following
information:
1. A signature of a person authorized to act on behalf of the owner
of the exclusive right that is allegedly infringed.
2. Identification of the copyrighted work that is claimed to have
been or being infringed, or, in the case of claimed infringement
of multiple copyrighted works, a representative list of such works.
3. Identification of the material that is claimed to be infringing
or is the subject of infringing activity and that should be removed
or access to which should be disabled, with information reasonably
sufficient to permit us to locate the material. Information reasonably
sufficient to permit us to contact the person giving the notification,
such as an address and telephone, and, if available, an electronic
mail address at which such person may be contacted.
4. A statement that the person giving the notification has a good
faith belief that use of the material in the manner complained of
is not authorized by the copyright owner, its agent, or the law.
5. A statement that the information in the notification is accurate,
and under penalty of perjury, that the person giving the notification
is authorized to act on behalf of the owner of the exclusive right
that is allegedly infringed.
Prior Agreements. This Agreement supersedes
any written, electronic, or oral communication you may have had
with RVSD or any agent or representative thereof, and constitutes
the complete and total agreement between the parties.
Severability. This Agreement, together
with the order form and any other documents or agreements identified
in this Agreement, represents the entire agreement between the parties,
and supersedes all previous representations, understandings or agreements.
If any provision of this Agreement is determined to be invalid or
unenforceable, all other provisions shall remain in full force and
effect and said provision shall be reformed only to the extent necessary
to make it enforceable.
Applicable law, jurisdiction, service, arbitration.
This Agreement is governed by Washington law and both parties will
submit to personal jurisdiction in Washington. Any controversy or
claim arising out of, relating to or in connection with this Agreement,
or the breach thereof, will be subject to arbitration administered
by the American Arbitration Association ("AAA") in accordance
with its then existing Commercial Arbitration Rules (collectively,
the "AAA Rules") and any award rendered by the arbitrator
may be entered in any court having jurisdiction thereof. The place
of arbitration will be Whatcom County, Washington, or any other
place selected by mutual agreement of the parties. An award rendered
in connection with arbitration pursuant to this Section shall be
final and binding upon the parties. The parties agree that the award
of the arbitral tribunal will be the sole and exclusive remedy between
them regarding any and all claims and counterclaims between them
with respect to the subject matter of the arbitrated dispute. The
terms of this Section will survive any termination of this Agreement.
Acknowledgement. By placing and continuing
to maintain or place information on RVSD's servers you are stating
and acknowledging that you have read the aforementioned terms and
conditions and that you understand such terms and conditions and
agree to be bound by them. This Agreement supersedes any written,
electronic, or oral communication you may have had with RVSD or
any agent or representative thereof, and constitutes the complete
and total agreement between the parties.
Force Majeure. RVSD will not be liable
for failure or delay in performing it obligations if such failure
or delay is due to circumstances beyond its reasonable control,
including but not limited to acts of any governmental body, war,
insurrection, sabotage, embargo, fire, flood, strike or other labor
disturbance, interruption of or delay in transportation, unavailability
of, interruption or delay in telecommunications or third party services
(including DNS propagation), failure of third party software or
hardware or inability to obtain raw materials, supplies or power
used in or equipment needed for provision of the services.
General policy regarding uses and activities
RVSD reserves the right to take action without delay or prior notice
to you in the event that you or anyone else accesses your account
or server space and engages in any use or activity prohibited by
this Agreement. You acknowledge that such action may include removal
or loss of your content, disconnection or discontinuance of RVSD
services, and/or termination of your account with RVSD. You agree
that RVSD has no liablitiy to you or to any of your customers due
to any action that RVSD may take in such a case. You acknowledge
and accept that there is a minimum US$150.00 breach-of-agreement
fee for any account suspended for violating any policy set forth
in this Agreement.
Spam and Bulk Mail Delivery The transmission
of unsolicited or prohibited advertising or other content through
electronic mail or inappropriate Usenet postings is strictly forbidden.
The use of RVSD's services or resources for unsolicited mass mailings
or postings (commonly known as "Spam") by any customer
will cause that customer's services to be terminated immediately
and without warning, and the customer will be held legally responsible
for the damages to RVSD, both monetary and in reputation. The use
of any other service to make such a mailing or posting, with any
reference to RVSD services (including but not limited to mailboxes,
autoresponders, and Web pages), shall also be grounds for account
termination and/or other corrective actions. In addition, RVSD reserves
the right to charge a cleanup fee of US$1000.00 + US$1.00 per message
sent.
No more than 1000 e-mails may be sent out within a 24-hour period
without RVSD's prior written consent. Please send bulk delivery
mailings through your local ISP's mail server, or any other mail
server which you are authorized to use. We reserve the right to
deactivate your account without prior notice should we detect bulk
mail delivery conducted using it, regardless of whether it is spam
or not.
Denial of Service Attack. Denial of
Service Attacks are strictly prohibited. Any account launching a
Denial of Service from our server(s) against any other server will
be terminated without prior notice. In addition, RVSD reserves the
right to charge a cleanup fee of $1000.00.
Adult Content. Adult-oriented content
is strictly prohibited on RVSD servers. Sites providing or aiding
access to pornographic materials in image, video, and audio formats
are considered adult-oriented whether or not an adult verification
process is offered, and whether or not they are intended for commercial
or free use. RVSD does reserve the right to make exceptions for
special cases, including but not limited to educational sites.
Chat. The use of RVSD's servers to
run or participate in interactive real-time chat applications that
require server resources is strictly prohibited. This includes but
is not limited to any web site or portion thereof that allows visitors
to post messages that are immediately viewable in order to engage
in "conversation" with other users in real time.
Misuse. Actions prohibited by RVSD include but are not limited
to the following actions. You agree not to engage in these actions:
A. operating any service which makes an account feature available
to third parties for any use other than normal access to that account's
web site
B. operating any service which enables or assists anonymous or
abusive behavior by third parties
C. operating any service which affects the stability or reliability
of any RVSD server or network component, impacts other users or
the company negatively, or degrades quality of service
D. reselling autoresponders to third parties
E. running a service like hotmail.com
F. running a service like pobox.com
G. running a service like tripod.com
H. running a service like linkexchange.com
I. running a service like thecounter.com
J. running CGI scripts for other sites
K. hosting a remailer
L. running any script, executable or other program or process on
RVSD's servers or other equipment that will in any way adversely
affect the performance of said equipment
All account features are to be used solely in order to develop
and implement the web site(s) associated with that account. Resellers
may make reasonable use of account features shared between multiple
accounts under their primary Reseller account. RVSD reserves the
right to discontinue service for any system whose maintainer is
unable or unwilling to control misuse, abuse or related problems.
Resource Usage. You may not, through
a cron job, CGI script, interactive commands, or any other means,
take the following actions on RVSD servers:
A. run any process or program that requires more than 10 MB of
memory space;
B. run any process or program that requires more than 30 CPU seconds
to complete;
C. run any process or program that uses more than 8% of all available
system resources at any time;
D. run any process or program that "fork bombs" or otherwise
uses child processes in a manner that disrupts performance of the
server, or in order to attempt to circumvent resource restrictions;
E. use the find command, or any similar tool which recursively
explores directory structures, anywhere except in their own directories;
F. send out mail to more than 100 addresses in one batch, whether
sequentially or in parallel. Such batches must "sleep"
for at least three seconds between each delivery attempt;
G. send prohibitively large messages to any receiving system that
cannot or does not wish to receive them;
H. run your own mailing list software, whether custom or packaged;
I. run any interactive real-time chat application that requires
server resources;
J. run a banner exchange;
K. run a remotely-accessible web counter;
L. run any service that performs CGI services for sites outside
our network;
M. run stand-alone, unattended server-side processes at any point
in time on the server, including but not limited to any and all
daemons, such as IRCD;
N. run any software that interfaces with an IRC (Internet Relay
Chat) network.
In addition to the above, we reserve the right to suspend or terminate
any hosting account that we feel is jeopardizing our network for
any reason. RVSD will be the sole and final arbiter as to what constitutes
a violation of this policy.
Bandwidth and Disk Usage. You agree
that RVSD will monitor and meter your bandwidth and disk usage and,
in the event that you exceed the bandwidth or disk usage allocated
under your account, RVSD may take action that may, at RVSD's sole
discretion, include the assessment of additional charges, disconnection
or discontinuance of any and all RVSD services, forced upgrade of
your account to a level commensurate with your usage level, or termination
of this Agreement. You agree that in the event of a dispute RVSD's
internal monitoring reports shall be the final method of determination
how much disk space and bandwidth was used and you agree to pay
the excess usage charges when due. Log files cannot be deleted by
you, but will automatically be deleted once every month.
You agree not to run more than 15 processes or programs simultaneously.
You agree not to upload any file greater than 50 megabytes in size
to any of RVSD's servers.
All images in your account must be linked to from pages within
your account. It is a violation of this Agreement to use this account
as merely an image, sound or file library.
Excessive Usage. Data transfer is measured
per calendar month. RVSD may warn you when you have reached 80%
of your allowed data transfer, but is under no obligation to do
so. You may extend your allowed data transfer amount by purchasing
additional amounts at the current price as listed on the RVSD web
site.
No Uptime Guarantee. RVSD makes no
guarantees regarding server uptime and connectivity, and no credit
or return of payment may be demanded by you for server downtime.
CGI Usage. CGI scripts and programs
are subject to resource limitations as follows:
Size of Core Files - 0 MB
CPU Time Used - 30 seconds
Memory Size - 16 MB
Number of Open Files - 32
Number of Simultaneous Processes - 15
These limits are subject to change and variation as necessary,
at the sole discretion of RVSD, and may be enforced by automatic
monitoring systems.
Database Usage. Use of MySQL databases
on RVSD's servers is subject to the following conditions and restrictions:
A. no database may be used to act as a "hit counter,"
or for logging of information distributed nightly in the raw Web
logs (including but not limited to browser and page referrer information);
B. each individual database is allotted up to 20MB (megabytes)
of disk space;
C. databases may not be used for circumventing account disk allowances
by storing normal Web content (HTML, images, etc) within the database;
D. databases may only be used in conjunction with RVSD hosted accounts;
E. databases may not be used to store binary data (including but
not limited to image, multimedia and application files); if needed,
these files should be stored within the user account and referred
to in the database by a "pointer";
F. a limit of 25 users per database;
G. a limit of 35,000 queries/user per hour and 3,500 connections
per hour.
RVSD reserves the right to require changes to database designs
or usage methods in any case where such designs or methods are found
to have an adverse impact on a database server and/or other databases
on that server. RVSD reserves the right to disable any database
determined to be unacceptably harming performance of a database
server.
Cron Jobs. Cron jobs are allowed on RVSD servers, subject to the
following conditions and restrictions:
A. the job must not execute more often than once every hour;
B. the job must generate no greater impact than a CGI script;
C. the job must be "niced" (for details, read about the
nice command with "man nice"), and the nice value must
be 10 or greater.
Server Side Processes. The installation
or operation of any stand-alone, unattended server-side processes
or daemons on RVSD servers, with the exception of cron jobs, subject
to their own policy, is forbidden, except by special arrangement.
This specifically includes IRC bots or clients as well as any network
redirector programs. Use of such a process to accept network connections,
for any purpose whatsoever, is expressly forbidden. Violation of
this policy may result in immediate account termination without
warning.
Server Exploiting Policy. Any account
who is attempting or has attempted to successfully or unsuccessfully
exploit any of the server's services, including but not limited
to the http server or ssh server, or attempting to gain root access
will have their account terminated without notice.
Money Back Guarantee. All customers
purchasing a RVSD Web Hosting plan for the first time are eligible
for a 30-day money back guarantee. The 30-day period shall begin
at the moment you make payment for the services purchased, and RVSD
must be notified in writing by letter or e-mail of your desire for
a refund by the end of the 30th 24-hour period following. This guarantee
does not apply to domain name registration, setup fees, maintenance
fees, add-on charges, charges for excessive usage,
any web and/or graphic design services or any charge other
than the base charge for the plan concerned. Accounts disabled or
cancelled by RVSD for misuse or any other violation of this Agreement
are not eligible for the money back guarantee.
Assignment. In consenting to the terms
of this Agreement, you acknowledge that you do not have the right
to assign this Agreement without the prior written consent of RVSD.
This Agreement shall be binding upon and inure to the benefit of
you and RVSD and their successors and permitted assigns.
Disclosure of Customer Information and Legal
Process. RVSD has a policy of confidentiality regarding customer
information. However, in order to comply with a court order, subpoena,
summons, discovery request, warrant, statute, regulation or official
governmental request, to protect RVSD or others from harm, and/or
to ensure the proper operation of RVSD's services, RVSD may disclose
any customer information in its possession, including, without limitation,
information about customers, Internet transmissions and website
activity. RVSD has no obligation to notify any person, including
the customer about whom information is sought, that RVSD has provided
the information or the nature of the information provided. You acknowledge
the above and agree to it without reservation.
Licensed Software Only. You agree to
use only properly licensed third party software in connection with
your use of RVSD services.
False Information. You agree not to
post false or inaccurate information to news groups in violation
of the news groups' rules and regulations. If any news groups or
service providers contact RVSD concerning unethical, false or unlawful
activities by you, RVSD reserves the right to terminate your service
without notice.
Cancellation. This Agreement goes into
effect upon confirmation of your order with RVSD or commencement
of provision of RVSD's services to you. The duration of this Agreement
is determined by the length of service indicated by you at the time
of order confirmation or the period indicated by you through a request
to extend RVSD's services, whichever is longer. Should no specific
extension of services be requested by you, this Agreement shall
automatically renew for successive terms, equal in length to the
initially indicated duration, unless terminated or canceled by either
party as provided in this Agreement. During this duration of this
Agreement as indicated above, this Agreement cannot be terminated
by customer for any reason.
This Agreement may be terminated on the renewal/anniversary date
by either party by giving the other party notice by letter or e-mail
at least 30 days prior to the renewal/anniversary date of the services
ordered, or by RVSD in the event of nonpayment by you or by RVSD,
at any time, without notice, if in RVSD's judgment you have in any
way breached this Agreement.
If RVSD cancels this Agreement pursuant to any of the terms outlined
in this Agreement RVSD shall not refund to you any fees, paid or
prepaid, in advance of such cancellation, and you are obligated
to pay any and all fees and charges accrued prior to the effectiveness
of such cancellation. Prepaid hosting fees are not refundable beyond
the 30-day period governing the 30-day money back guarantee. RVSD
also has the right to charge you a minimum of US$150.00 breach-of-agreement
fee for violating any policy set forth in this Agreement.
If, prior to the end of the agreed duration of this Agreement,
you cancel RVSD services for any reason, or RVSD terminates the
Agreement due to your breach of this Agreement, you will be charged
an early termination fee equal to the fee for such account remaining
in the term. At no point shall you receive a refund of any prepaid
service fees.
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